Student Admissions Staff Training Tools Binder

Ensure prospective students leave your campus impressed and ready to apply with the NEW Student Admissions Staff Training Tools Binder!

Campus tours are your greatest opportunity to impress prospective students and their families. Your student admissions staff members are enthusiastic about their school, but need to be trained to effectively convey that enthusiasm to campus visitors.

The 130+ page Student Admissions Staff Training Tools Binder will prepare your student admissions staff to:

• Create positive connections with prospective students and their families
• Give competent, effective campus tours
• Handle difficult questions and situations
• Provide excellent customer service
• Represent your institution well
• And much more!

Each Training Area is complete with handouts, worksheets and case studies to help trainers get into the heart of each topic quickly and easily.

Your staff will become well-versed in:

1. Creating Meaningful Connections with Campus Visitors
2. Working Positively with Parents and Families
3. Providing Excellent Customer Service During Campus Visits
4. Role Modeling as an Institutional Representative
5. Employing an Inclusive Approach
6. Working Well with Various Populations
7. Giving Competent, Confident Campus Tours
8. Using Effective Communication Strategies
9. Handling Difficult Questions, Situations and People
10. Juggling Multiple Responsibilities

The binder also spotlights several institutions successfully implementing campus visitor experience initiatives that can be adapted for your needs.

This 130+ page Student Admissions Staff Training Tools Binder offers eye-catching, reproducible resources that trainers can use on the spot.

Plus, ten 3-minute videos are included to open your training sessions on each topic and catch student staffers' attention right off the bat.

And, 10 ready-made PowerPoint presentation sections, each with talking points, allow trainers to emphasize the important visitor experience points for each training area.

You'll get the printed binder, plus digital access to the videos, PowerPoint slides and all binder pages in PDF format via a password-protected website for ease of use and distribution.